An entrepreneur, keynote speaker and author, Laurie Guest, CSP is a “go-to-resource” for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences…
THE GUEST BECOMES THE HOST. THE HOST BECOMES THE GUEST. This is Now You Do Me, where we switch roles and let our guest...
It’s mic swap time! I sat down with Anu Vora. We talk about my experiences and lessons throughout my journey in finding my place...
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